IST Management Services is a national, independently owned facilities management company providing on-site mail, copy and records services as well as e-Discovery and document management software solutions.
Founded in 1997, we have operations in every major market in the U.S. and are one of the fastest-growing facilities management companies in the industry. At IST we understand the importance of providing our clients with the highest level of service. We are not just making a copy, delivering mail, managing records, processing & hosting e-Discovery projects or scanning documents; we are being entrusted to make your non-core functions our mission-critical responsibilities by guaranteeing advanced technology, proven processes, quality-trained people and a passion to serve you so you can better serve your customers.
Our mission is to provide excellent customer service and we guarantee it. Your costs will be dramatically decreased. Your level of service will be drastically increased. You will suffer no loss of control because we listen to you and respond to your needs. If a package is lost, we replace it. If a print job is incorrect, we reprint it. If there's a problem, we fix it! We walk to our talk, and we will do what we say we are going to do or don't pay us. It's a personal commitment to make sure that we are excellent from day one.
To ensure that we provide the best service in the industry, we recruit the best employees in the field and provide them with proven processes that evoke success. Service is not a catchword at IST. It is our business.